Help Center

Local Trade Network is a local marketplace for farms, makers, home kitchens, and service providers. Buyers browse nearby listings and sellers manage their own storefronts.

Browsing can be done without an account in the current frontend experience. You only need to sign in when you want to buy, sell, or manage your profile.

Open the sign up page, choose the buyer role, and complete the form. The current frontend uses the same shared sign in and sign up flow for buyers and sellers.

The current storefront focuses on browsing, searching, and buying. Saved items and other account features can be expanded later without changing the core marketplace flow.

Use the seller sign up path in the authentication flow. From there you can create a shop profile and start listing products or services.

Yes. Seller payouts are handled through Stripe Connect so each seller receives funds through their connected account.

You can browse top-level and nested categories from the header or from category pages. The current structure supports multiple tiers so buyers can move from broad groups to specific products.

Yes. The search bar can route to a category page or a general search page depending on the selected category and search text.

ZIP code helps the marketplace focus on nearby sellers and local availability. It is part of the current frontend browsing flow.

The radius narrows browsing to a larger or smaller local area. It helps buyers look nearby without changing the rest of the marketplace design.

Buyers place orders through the marketplace and complete checkout through the existing frontend flow. Sellers then handle fulfillment for pickup or local delivery when offered.

The storefront is organized around individual listings and seller pages. The order flow can be expanded as the platform grows.

Pickup is available at the seller's location when the seller offers it. The exact pickup details come from the seller listing.

No. Local delivery is optional and is only available when a seller chooses to offer it.

Stripe processes payment information where applicable. The frontend does not store full payment-card details.

Seller payouts are handled through Stripe Connect and go to the seller's connected Stripe account.

The marketplace uses a total 5% checkout fee split evenly between buyer and seller. The buyer pays 2.5% and the seller pays 2.5%.

Visit the Seller Fees page for the current fee summary and example calculation.

Sellers can list food, farm goods, handmade items, and local services that fit the marketplace categories and policies.

Listings should be accurate, clear, and match the product or service being offered. Good photos, correct pricing, and honest descriptions help buyers make informed choices.

Funds are paid to the seller's connected Stripe account through Stripe Connect.

Payout timing is not described in this draft. The page keeps the policy neutral until the platform finalizes those details.

Review support can be added around completed purchases and seller profiles. The current frontend already reserves space for ratings and seller feedback.

Reviews should reflect the actual marketplace experience, including product quality, communication, pickup, and delivery when relevant.

The marketplace includes promotional areas such as banners, side-scrolling promos, and video ad placements in the existing frontend.

No. Promotional sections are separate from regular product listings and do not change the product grid itself.

Use the login page, verify your details, and check the Help Center for common account issues.

The frontend keeps authentication flows separate for buyers and sellers while sharing the same site shell and branding.

Use the Contact page form or open the Help Center from the footer to find the right self-serve topic first.

Share the page you were using, what you expected to happen, and any relevant account or listing details so the issue is easier to understand.